Frequently asked questions about Accessonix

It is a small script you add to your website that gives every visitor a button for adjusting the page to their needs. Visitors can enlarge text, add spacing, raise contrast, switch to a readable font, have text read aloud and more. Each visitor's choices are saved in their own browser, so they stay on as they move between pages.

You paste one line of code into your site. Create an account, add your site's domain, and copy the script tag from your dashboard. Paste it just before the closing </body> tag, or into your platform's custom code setting. The button appears on your site straight away.

No, it is built to stay out of the way. The script is about 20 KB compressed, loads after your page content, and changes nothing on the page until a visitor opens the panel and turns on a tool.

No. The widget gives visitors tools to adjust how your pages look and behave, but it cannot fix problems in your site's own code, such as missing image descriptions, unlabeled form fields or a confusing heading structure. To meet WCAG, those issues need to be fixed in your code. We recommend an accessibility audit and testing with people who use assistive technology.

It works on any website where you can add custom code, including WordPress, Shopify, Webflow, Wix, Squarespace and sites you build yourself with React, Next.js, Vue or plain HTML.

None about who they are. A visitor's settings are saved only in their own browser. The widget does not set cookies and does not track visitors across websites. For your dashboard it sends only anonymous totals: how often it loads, how many visitors a day, how often the panel opens, which tools are turned on, and the device type and browser language of visitors. Nothing in those numbers identifies anyone.

Yes. The button and panel can be used with a keyboard alone and are labeled for screen readers. The widget does not replace a screen reader: people who use one already have the tools they need, and your site's own code decides how well it works with them.

Yes. From your dashboard you can pick the button color, place the button on the left or right, and choose which tools appear in the panel. The dashboard only accepts colors dark enough to keep the white text on the button readable.

18 languages, including English, Spanish, French, German, Portuguese, Chinese, Arabic, Japanese, Hindi and Bangla. The panel uses your page's language or the visitor's browser language, and visitors can switch it themselves. You can also fix one language for your site in the dashboard.

Profiles turn on several tools at once for a common need: Seizure safe, Low vision, ADHD friendly, Dyslexia, Cognitive, and Keyboard & motor. Visitors can still adjust each tool after choosing a profile.

Yes. The panel has a "Report a problem" form. Reports appear in your dashboard with the page address and the tools the visitor had on, and you can reply if they left an email address.

Yes. Each website gets its own settings and its own line of code. How many websites you can add depends on your plan.

No. You can create an account, add your first website and preview the widget for free. Choose a plan when you are ready for the widget to appear on your live site.

You choose monthly or yearly billing for a paid plan; paying yearly costs less. Payments go through Stripe. From the billing page in your dashboard you can update your card, download invoices, change your plan or switch between monthly and yearly. A plan with more websites starts right away and you pay the difference for the rest of the period. A plan with fewer websites, or a switch between monthly and yearly, starts at your next renewal: nothing is charged or refunded before then.

The free plan includes a set number of widget loads a month. We email you when 80% are used. When they're all used, the widget pauses on your site until the next month starts. Choosing a paid plan, which has no limit, turns it back on right away.

Yes. If you need more websites than our plans include, or something special, contact us. We'll make a plan and a price for you, billed monthly or yearly, and you pay for it from your billing page.

You are never charged extra automatically. To add more websites, switch to a plan with a higher limit from your billing page.

Yes, for a yearly plan: within 14 days of your first yearly payment you can ask for it all back from your billing page. We look at each request, and once we approve it the money goes back to your card and the plan ends. Monthly plans aren't refunded: cancel any time and your plan runs to the end of the month. Yearly renewals aren't refunded, so we email you a reminder before each one. A charge made by mistake is always refunded.

Yes. On the billing page in your dashboard, click Cancel plan. Your plan stays on until the end of the period you have paid for and you are not charged again; then the widget stops appearing on your sites. Until that date you can click Keep my plan to undo it.