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Laws and standards

CVAA explained: video and communications accessibility

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Short answer

The Twenty-First Century Communications and Video Accessibility Act (CVAA) is a US law from 2010. It requires advanced communications services, such as messaging and video calls, to be accessible, and it requires captions online for programming that was shown on TV with captions. It is not a general rule for every website.

What does the CVAA cover?

The law has two main parts, and the Federal Communications Commission (FCC) writes and enforces the rules under it.

The two main titles of the CVAA
PartAboutExamples
Title ICommunications services and productsInternet calling (VoIP), electronic messaging and interoperable video conferencing
Title IIVideo programming and equipmentCaptions online, audio description, accessible emergency information and accessible controls on devices

Does the CVAA require captions on online video?

Only for some videos. Programming that was shown on TV with captions must also have captions when it is delivered online, including clips of that programming.

  • Programs shown only on the internet aren't covered.
  • Movies shown online aren't covered unless they were shown on TV with captions.
  • Consumer-generated video is generally exempt, unless it was shown on TV with captions.
  • Captioned clips of live programming can be posted up to 12 hours after the TV showing, and near-live programming up to 8 hours after.
  • The rules for clips don't apply to third-party websites or apps.

Does the CVAA apply to my website?

Probably not, if you run an ordinary business website. The CVAA matters most if you:

  • Show video programming that was on TV with captions.
  • Offer a messaging, internet calling or video conferencing service.
  • Make devices that play video or provide these services.

Other rules can still apply to your website, such as the ADA, and WCAG asks for captions on prerecorded video whatever the CVAA says. Captions help many people, so add them to your own videos anyway.

This guide is general information, not legal advice. Talk to a qualified lawyer about your situation.

Frequently asked questions

Is the CVAA the same as the ADA?

No. The ADA is a broad civil rights law. The CVAA is about communications services, video programming and the devices used for them, under rules from the FCC.

Do internet-only videos need captions under the CVAA?

No. The internet captioning rules cover programming shown on TV with captions. Programs shown only online aren't covered, though captions still help your viewers and other rules may ask for them.

Does the CVAA apply to my website?

Usually not, unless you show programming that was on TV with captions, or offer a messaging, internet calling or video conferencing service.

Sources

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